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What is the St. Joseph Island Triathlon refund policy?

Our refund policies were designed to be fair to everyone.  The following policy applies:

Water Quality – If the water quality is tested above the Provincial Standards of more than 100 EC per 100 millimeters of water the swim will be cancelled and the race will become a duathlon.  A refund will not be given.

Medical Reasons – Unfortunately, refunds will only be granted for medical reasons.  There will be a 75% refund four weeks prior to the race, 25% refund up to two weeks prior to the race.  There will be no refunds for any reason within two weeks of the race.  Races are non-transferable from person to person.

Weather – No refunds will be given if the event is cancelled due to inclement weather.

Water Temperature – There will be no refunds if it becomes necessary to cancel the swim due to low water temperature.  Triathlon races will become duathlons.

What happens if the weather is bad?  For example, raining or lightning.

We will do whatever it takes to ensure that all races will go on but safety always comes first.  Here is what may happen in the case of bad weather:

In the event of light to moderate rain, and in the absence of any lightning, our goal would be to proceed with the scheduled event as long as road conditions are safe.

If there is lightning in the area, the event my be placed on hold.  The hold will be kept in place until we are certain the weather has passed or has changed course, and we will not be affected.  If lightning is still in the area or is a possibility we will consider cancelling the swim and converting the race to a duathlon.

If the swim and bike courses are determined to be unsafe, but the run course is determined to be safe, the event may be modified into a run only event.

If after one hour of a weather hold all three portions of the event are determined to be unsafe, the event may be cancelled.  The hold may extend after taking into consideration other safety factors.  If the event is cancelled it will not be rescheduled.  Participants will still receive a t-shirt and race kit. Refunds will not be issued.

Can I / must I wear a wetsuit?

Wetsuits will be allowed where the water temperature is below 22 C / 78 F.  More than likely wetsuits will be allowed in all St. Joseph Island Triathlon adult events.

What do my race fees pay for?

Police to close roads and direct traffic, Portable toilets, Medical supplies, truck and vehicle rental, participant and volunteer t-shirts, awards, food, Ontario Association of Triathletes Officials, Ontario Association of Triathletes Sanctioning fee, insurance ($10 per participant), swim caps, race numbers and pins, timing officials, and accommodations.

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